Porsche Downtown LA FAQ (Frequently Asked Questions)
Considering a new Porsche vehicle or returning for service on the one in your garage? Here are answers to the questions our team at Porsche Downtown LA hears most from drivers across the Los Angeles area.
Sales Department
What Areas Does Porsche Downtown LA Serve?
Porsche Downtown LA serves drivers throughout the greater Los Angeles area, including Beverly Hills, Pasadena, Glendale, Long Beach, West Hollywood, and the surrounding communities. We also welcome clients from Ventura County, San Diego County, and Orange County who travel to us for sales, service, and parts.
Can I Custom Order a Porsche Through Porsche Downtown LA?
Our Porsche Car Configurator allows you to configure a new Porsche model to your specifications, whether you prefer to work side-by-side with a sales agent in our showroom or complete the configuration online from home. Once your order is finalized and submitted, we'll keep you informed as your vehicle moves through the build process and coordinate pickup or delivery when it arrives.
What Does the Porsche Certified Pre-Owned Program Include?
Our Certified Pre-Owned Porsche models undergo a 111-point inspection by Porsche-trained technicians, ensuring every vehicle meets the Porsche Approved program standards. Each Certified Pre-Owned Porsche vehicle includes a 2-year unlimited-mile limited warranty and 24-hour Roadside Assistance, giving you confidence in whichever model you select.
Service Department
What Does Your Porsche Service Department Offer?
Our service center is staffed by Porsche-trained technicians who specialize in the engineering and craftsmanship that define every Porsche vehicle. Each technician is trained to maintain and repair your Porsche model to the high standards the brand sets, using genuine Porsche parts and the right diagnostic equipment for the job.
Can I Schedule Service Online?
You can schedule your next Porsche service appointment through our website at your convenience, selecting the services you need and the time that works best for your schedule. Our service team will confirm your appointment and prepare for your visit before you arrive.
Parts Department
Do You Carry Genuine Porsche Parts?
Our parts department stocks genuine Porsche parts that are engineered to fit and perform with the exact specifications of your vehicle. Using OEM-approved Porsche components helps preserve the performance, reliability, and warranty coverage of your Porsche vehicle over the long term.
Can I Order Porsche Parts and Accessories?
Yes. Our parts team can help you locate the specific Porsche component or accessory you need and place an order on your behalf. We'll let you know when your order arrives, and our service team can install it during your next visit if needed.
Financing Department
Can I Apply for Porsche Financing Online?
Our Porsche finance center offers an online finance application, a payment calculator, and a leasing-versus-financing comparison to help you understand your options before you visit. Our finance team works with Porsche Financial Services and additional lenders to find competitive rates and terms.
What Are Porsche Protection Plans?
Porsche Protection Plans are extended coverage options that help safeguard your investment beyond the original Porsche warranty period. Our finance team can walk you through the available plans, including extended limited warranty coverage and Porsche Scheduled Maintenance Plans, so you can choose the level of protection that fits your driving habits.